Business Intelligence Relationship Manager

hace 12 horas


Caracas, Distrito Federal, Venezuela IQVIA Argentina A tiempo completo

Company Overview

IQVIA Argentina is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments, helping improve patient outcomes and population health worldwide.

 

Job Description

We are seeking a highly skilled Business Intelligence Relationship Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring clients obtain maximum value from our products and services, facilitating long-term relationships.

In this role, you will be responsible for:

  • Ensuring fulfillment of contract specifications and client requests to build client satisfaction.
  • Assisting team members in establishing and maintaining effective business relationships with clients.
  • Verifying that product deliverables meet customer specifications, including timeliness and quality.
  • Partnering with account managers and clients to derive optimum value from IQVIA products and services.
  • Maintaining effective internal communications with sales and client service support teams.
  • Monitoring performance against existing service agreements and ensuring client obligations are met.

 

Required Skills and Qualifications

To succeed in this role, you must have:

  • Broad knowledge of the concepts, practices, and procedures of the client service representative field.
  • Broad knowledge of IQVIA products and the pharmaceutical industry.
  • Meeting facilitation, presentation, and training experience.
  • Proficiency in PC applications, such as Excel.
  • Ability to communicate effectively with various levels in the organization (written and oral).
  • Demonstrated problem-solving, analytical, and strong customer service skills.
  • Demonstrated ability to develop and maintain relationships in a diverse business environment.

 

Benefits

We offer a dynamic work environment, opportunities for professional growth, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.



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