Business Development Representative

hace 12 horas


Caracas, Distrito Federal, Venezuela Valatam A tiempo completo

Company Overview

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We are a dynamic company, passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in the US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members.

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Our Core Values

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  • Action: We take action quickly, with a bias towards getting things done fast.">
  • Care: We take pleasure in helping others and doing things the right way.">
  • Outstanding: We have high standards and run things like a well-oiled machine.">
  • Dependable: If someone asks us to do something, they know it will get done.">
  • Energy: We bring a positive, enthusiastic, can-do attitude to work every day.">
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The Role

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We are seeking a bilingual Account Manager to join our team. As a Valatam team member, you will play a crucial role in developing client projects and accounts, initiating and maintaining good client-team member relationships, meeting operational needs of assigned client segments, ensuring project goals are met, and ensuring customer satisfaction.

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Responsibilities

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  2. Maintain relationships with clients through regular check-ins.">
  3. Solve problems proactively with clients or their team members before they happen.">
  4. Growing our teams on each account through upselling and cross-selling.">
  5. Generate referrals from your accounts.">
  6. Present new placements, schedule calls, and onboard clients.">
  7. Update databases and generate reports as needed.">
  8. Provide feedback on team members' performance and client satisfaction.">
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Requirements

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To be successful in this role, you will need:

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  • C1/C2 English and Spanish writing and speaking skills.">
  • At least 2 years of account or client management experience preferably remote.">
  • Graduated (or soon to graduate) with a college degree.">
  • A quiet home office with a desk and office chair.">
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed.">
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.">
  • Access to a quiet


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