Sales and Customer Service Professional

hace 2 días


Caracas, Distrito Federal, Venezuela Caymar Solution Services A tiempo completo

Job Summary

About the Company

Caymar Solution Services is a dynamic and multicultural organization that values innovation and customer satisfaction. We are committed to providing exceptional services to our clients, and we are seeking talented individuals to join our team.

The Bilingual Call Center Operator will be responsible for handling customer calls, providing solutions to inquiries and issues, and maintaining high levels of customer satisfaction.

Key Responsibilities:

  1. Answer and respond to customer calls in English and Spanish.
  2. Provide effective solutions to customer inquiries and issues.
  3. Document customer interactions in the CRM system.
  4. Meet performance objectives and metrics established by the company.
About the Job

This is an exciting opportunity for an entry-level candidate to join our team and develop their skills in customer service and sales. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a dynamic and multicultural environment.

Requirements:

  • Bilingual: Proficiency in English and Spanish (spoken and written).
  • Experience: Minimum of 1 year of experience in call centers or a customer service role.
  • Skills: Excellent communication and problem-solving skills.
  • Technology: Access to a computer and a stable internet connection.
  • Availability: Ability to work flexible and rotating schedules.


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