Customer Service Representative

hace 4 días


Caracas, Distrito Federal, Venezuela Precision Estimates LLC A tiempo completo

Precision Estimates LLC is a leading provider of insurance claims services, and we are seeking an experienced Customer Service Representative to join our team.

About the Role

This is an exciting opportunity for a motivated and customer-focused individual to work in a fast-paced environment and make a real difference in the lives of our clients.

The successful candidate will be responsible for handling inbound and outbound calls, emails, and other forms of communication with customers, providing accurate and timely information regarding their insurance claims.

We are looking for someone who is highly organized, has excellent communication skills, and is able to work well under pressure.

Responsibilities
  • Handle inbound and outbound calls, emails, and other forms of communication with customers
  • Provide accurate and timely information regarding insurance claims
  • Process payments and documents related to claims
  • Identify and escalate high-priority issues
  • Document call logs and resolve call center work orders
Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent required; some college preferred
  • Experience in a customer service or call center environment preferred
  • Insurance knowledge/experience a plus
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
What We Offer

In return for your hard work and dedication, we offer a competitive salary package, paid training, and opportunities for growth and development within the company.

The estimated salary for this role is $42,000 per year, based on industry standards and location.

Company Overview

Precision Estimates LLC is a dynamic and growing company that is committed to delivering exceptional service to our clients. We pride ourselves on our commitment to excellence and our passion for helping others.



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